Information We Collect
We do not collect any personal information (“Personal Information”) from you unless you voluntarily provide it to us.
Information Collected Using Cookies
Like most web sites, we use automatic data collection technology when you visit the Site to collect information that identifies your computer, to track your use of the Site, and to collect certain basic information about you and your surfing habits. This comprises information about your operating system, your IP addresses, browser type and language, referring pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of the Site you visit, and similar information concerning your use of the Site and the Service (the "Usage Information").
We collect this Usage Information by using cookies. Cookies are small packets of data that a web site stores on your computer's hard drive so that your computer will "remember" information about your visit. You can reject cookies by following the directions provided by your browser vendor or by your Internet provider's "help" file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site.
How We Use Your Information
We will use your Personal Information and Usage Information for the following purposes:
- To respond to your requests and to provide you with the Service;
- To respond to your inquiries and contact you about changes to the Site, and/or the Service;
- To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
- To improve the Site and/or the Service;
- For any other purposes disclosed at the time the information is collected or to which you consent.
We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.
If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets.
We may disclose your information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We also may disclose your information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of the Service, or anyone else that could be harmed by such activities.
How We Protect Your Information
Auth0 is SOC-2 compliant and will continue to be SOC 2 compliant. Auth0 conducts vulnerability scans and audits of its servers and networks at least annually.
Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Important Notice to Non-U.S. Residents
The Site and the Serviceis operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information, you consent to this transfer.
How to Contact Us